Last updated: July 2026
These Terms & Conditions govern your use of the kairoslogistics.in website and the packing, moving, and relocation services provided by Kairos Logistics ("we," "us," "our"). By requesting a quote, booking a service, or using this website, you agree to these terms.
Our Services
Kairos Logistics provides packing, loading, transportation, unloading, unpacking, and related relocation services for residential and commercial customers in Hyderabad and surrounding areas, as well as intercity moves across India, as described on our website.
Quotes and Pricing
- Quotes provided over WhatsApp, phone, or our contact form are estimates based on the information you share with us (volume of goods, distance, access conditions, etc.).
- The final price may vary if the actual volume, distance, or access conditions (e.g. stairs, no lift, narrow access) differ from what was described at the time of quoting.
- Any additional charges (such as for multi-floor access without a lift) will be communicated to you before we proceed.
Booking and Scheduling
Bookings are confirmed once you accept a quote and agree on a moving date. We recommend booking at least 7 days in advance for local moves and 15 days for intercity moves; for urgent moves, contact us and we will do our best to accommodate you, subject to availability.
Customer Responsibilities
- Provide accurate information about the items to be moved, including any fragile, valuable, or hazardous items.
- Ensure someone authorized is present at both pickup and delivery locations, or has made appropriate arrangements with us in advance.
- Settle payment as agreed at the time of booking.
Our Responsibilities
We will handle your belongings with care, using trained staff and appropriate packing materials. Any damage caused by our team's negligence during the move will be addressed in line with our service agreement at the time of booking. Please raise any concerns about the condition of your goods as soon as possible after delivery.
Cancellations and Rescheduling
Please see our separate Cancellation & Refund Policy for details on cancelling or rescheduling a booking.
Limitation of Liability
While we take care to protect your belongings, Kairos Logistics is not liable for pre-existing damage, items not properly disclosed to us before the move, or delays caused by circumstances beyond our reasonable control (traffic, weather, building access restrictions, etc.).
Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
Contact Us
- kairoslogistics.official@gmail.com
- +91 99857 70009
- People Hospital Rd, M J Colony, Vivek Nagar, Kukatpally, Hyderabad, Telangana 500072